At Inhance Beauty, we aim to make your shopping experience simple and convenient. Please read the following information before placing your order.
1. Order Processing After receiving your order, we process it for dispatch. Processing time may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.
2. Delivery Time Estimated delivery times may vary depending on your location and the courier service used. The estimated delivery time will be communicated or displayed during the ordering process where applicable.
3. Delivery Charges Applicable delivery charges will be displayed during checkout or communicated before the order is confirmed. Delivery charges may vary depending on the delivery location, order size, or available shipping service.
4. Delivery Address Customers are responsible for providing a complete and accurate delivery address and contact number. Inhance Beauty is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
5. Delayed Deliveries Delivery may occasionally be delayed because of weather conditions, public holidays, courier issues, high order volumes, or circumstances beyond our reasonable control. We appreciate your patience in such situations.
6. Damaged or Incorrect Orders If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible with your order details and, where appropriate, clear photographs of the package and product. We will review the issue and guide you through the available solution.
7. Delivery Attempts If the courier is unable to deliver an order because the customer is unavailable or the provided information is incorrect, additional delivery attempts or charges may apply depending on the courier’s polic